Privacy Policy

Effective Date: September 1, 2025

Morvello Cars (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services, website, or contact us.

1. Information We Collect

We may collect the following personal data when you book or inquire about our services:

Contact details: Name, phone number, email address, billing address.
Reservation details: Rental period, car category, pickup and drop-off locations.
Payment information: Payment method (cash, card, or online).
Driver’s information: Driver’s license details, passport/ID (if required).
Website usage data: Cookies, IP address, and browsing behavior to improve user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and confirm your car rental reservations.
To provide customer support and respond to your inquiries.
To manage payments, deposits, and refunds.
To comply with legal obligations (e.g., insurance, traffic regulations).
To send booking confirmations, updates, and relevant service information.
To improve our website, services, and customer experience.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only in the following cases:

Service providers: Payment processors, insurance partners, or IT support.
Legal compliance: Authorities if required by law or regulations.
Business needs: In case of merger, acquisition, or company restructuring.

4. Data Security

We apply industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze traffic, and personalize services. You can disable cookies in your browser settings, but some features of the website may not work properly.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data, subject to legal or contractual obligations.
Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

7. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law (e.g., tax, insurance, or regulatory obligations).

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: contact@morvellocars.com
📞 Phone: +212 670-628566
📍 Address: Casablanca Mohammed V International Airport – CMN, Casablanca, Morocco

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Updates will be posted on our website with the “Effective Date” at the top.